Exam Code: HP2-I73
Exam Name: Selling HP Retail and Hospitality Solutions 2024
Certification Provider: HP
Corresponding Certification: HP Sales Certified
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HP HP2-I73 Exam Syllabus Topics:

SectionObjectives
HP Retail and Hospitality Solutions Overview- HP retail and hospitality product portfolio
  • 1. Peripherals and accessories
    • 2. Workstations and commercial PCs
      • 3. POS systems and devices
        - Industry challenges and customer needs
        • 1. Retail transformation trends
          • 2. Hospitality digitalization needs
            Hospitality Solutions Use Cases- Back office hospitality operations
            • 1. Operational efficiency tools
              • 2. Staff management systems
                - Front desk and guest services
                • 1. Check-in and booking systems
                  • 2. Guest experience technologies
                    Solution Positioning and Value Selling- Competitive positioning
                    • 1. Differentiation vs alternative vendors
                      - HP value proposition
                      • 1. Reliability and manageability
                        • 2. Security and lifecycle management
                          Deployment and Services- HP services and support
                          • 1. Managed services overview
                            • 2. Warranty and lifecycle services
                              - Solution deployment models
                              • 1. On-premise vs cloud integration
                                Retail Solutions Use Cases- Backend retail management
                                • 1. Inventory and logistics support
                                  • 2. Data-driven retail operations
                                    - In-store operations
                                    • 1. Point of sale optimization
                                      • 2. Customer experience enhancement

                                        HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:

                                        1. Which products use the HP Engage Go Dock? (Select two.)

                                        A) HP Engage Flex Pro
                                        B) HP Engage Flex Pro C
                                        C) HP Engage Go 13.5
                                        D) HP Engage Go 10


                                        2. What does long lifecycle mean for the majority of HP Engage platforms?

                                        A) Up to 3-year manufacturing + 3 years of service and spare parts
                                        B) Up to 3-year manufacturing + 5 years of service and spare parts
                                        C) Up to 5-year manufacturing + 5 years of service and spare parts
                                        D) Up to 5-year manufacturing + 3 years of service and spare parts


                                        3. What are the key reasons for choosing HP retail platforms? (Select three.)

                                        A) Long lifecycles
                                        B) Built-in security to protect the retailer and their customers' personal information
                                        C) Broad portfolio of hand-held retail devices
                                        D) Global presence


                                        4. A customer is looking for a POS system that has the ability to recover the image automatically over the network in case of a cyber-attack or image corruption. Which HP security solution would you recommend?

                                        A) HP Sure Start
                                        B) HP Anyware
                                        C) HP Image Assistant
                                        D) HP Sure Recover


                                        Solutions:

                                        Question # 1
                                        Answer: C,D
                                        Question # 2
                                        Answer: C
                                        Question # 3
                                        Answer: A,B,D
                                        Question # 4
                                        Answer: D

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