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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. Abel has been having trouble selecting quality accounting people. Everyone claims to be able to use Excel spreadsheets, but few actually can once they get on the job. In the end, he has had to terminate people because of poor performance. He is thinking he will use a test he saw at the local office-supply warehouse.
As Abel's HR recruiting liaison, what advice would you give him about his plans for testing?
Response:

A) It doesn't sound like a good idea. With everyone talking about the liability of written tests these days, we can't take that risk for any job.
B) It sounds like a good idea. Will he be able to show that the test actually predicts success on the jobs he wants to use it for? If not, he should find a different screening tool.
C) It sounds like a good idea. It certainly could control the cost of turnover. We should try it.
D) It doesn't sound like a good idea. It is going to create more paperwork for HR, and we can't stand any workload increase.

2. When an employee complains about unfair treatment by the supervisor:
Response:

A) The HR department should soothe the emotional complaint and encourage the employee to go back to work and pay no attention to the treatment.
B) It should always be investigated as possible illegal discrimination.
C) The CEO should be notified that a lawsuit is not far behind.
D) HR should suspend the supervisor for at least 2 days.

3. A(n) _______________ system is a productivity-based system in which an employee is paid for each unit of production.
Response:

A) Merit
B) Incentive
C) Piece-rate
D) Results-oriented

4. Rx Pharmaceuticals is a company that employs both technical and scientific professions. What could it provide to have the most effective impact on retention for its employees?
Response:

A) Differing telecommuting options
B) An employee work/life balance program
C) Dual-ladder careers
D) A validated succession planning program

5. Which of the following selection practices is illegal under federal law?
Response:

A) Requiring applicants to submit to a pre-employment drug test
B) Obtaining information from references without a candidate's written permission
C) Requiring a job-related test that has adverse impact on minority groups
D) Determining whether an applicant has ever filed a workers' compensation claim

Solutions: