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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which profile option is used to activate survivorship rules in Oracle Customer Data Management?

A) ZCH_ACTIVATE_SURVIVORSHIP
B) CDM_ACTIVATE_SURVIVORSHIP
C) ZCH_ENABLE_SURVIVORSHIP
D) CDM_ENABLE_SURVIVORSHIP

2. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
B) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
C) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
D) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service

3. Your client is a major office supply manufacturer and Bigmart is one of its major retail organizations as shown in the following organizational structure:

The client assigned different sales representatives to sell office supplies directly to individual stores based on geographic territories (east, west, central). They want visibility into purchasingactivities (orders, revenue, accounts receivable, aging, and so on) per individual store because they want to use the profitability figures of the different geographic regions.
Occasionally, Bigmart's bills are paid by their parent company, Bigmart Conglomerate. Therefore, for some orders, you must invoice Bigmart Conglomerate directly. The following two approaches are being considered to fulfill the use case by the client.
Approach A:
1. Set up Bigmart Conglomerate as Party.
2. Set up Bigmart HQ andStores as party sites.
3. Set up one account to represent Bigmart.
4. Link party sites to Party and account as appropriate.
Approach B:
1. Set up Bigmart Conglomerate, Bigmart HQ, and each store as individual parties.
2. Set up one account each for Bigmart Conglomerate and individual stores.
3. Create account relationships between Bigmart Conglomerate and the account representing each store.
What will best fit the client's use case?

A) neither approach A nor B
B) approach A
C) approach A and B
D) approach B

4. What role is needed to review, assign, or reject duplicate identification batches in Oracle Customer Data Management?

A) Customer Administrator
B) Customer Data Steward
C) Master Data Analyzer
D) Customer Data Specialist

5. Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

A) Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.
B) Check whether the CDM_SURV_ENABLE profile option is set.
C) Check the merge resolution and run request dispatch job status.
D) Check whether survivorship rules are in the active state.
E) Check whether theCDM_ENABLE_SURVIVORSHIP profile option is set.

Solutions: