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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?

A) Salesforce Health Check
B) NPSP Health Check
C) Salesforce Optimizer
D) Shield Platform Encryption

2. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Assign a priority to each story.
B) Align each story to the implementation vision.
C) Associate an epic to each story.
D) Include configuration instructions on each story.

3. A Nonprofit Cloud consultant is troubleshooting Accounting Subledger records that are not being created as expected. What should the consultant use to see which jobs have run recently and whether there have been any errors?

A) Event Monitoring Analytics App
B) Monitor Workflow Services
C) Scheduled Jobs

4. A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A) Compliance
B) Delivery Speed
C) Technical interoperability
D) Cost savings
E) Security

5. A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

A) Outreach Summary
B) Donor Gift Summary
C) Gift Designation

Solutions: