Exam Code: 2V0-61.20
Exam Name: VMware Professional Workspace ONE Exam
Certification Provider: VMware
Corresponding Certification: VMware Certified Professional
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Reference: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/certification/vmw-2V0-61.20-exam-prep-guide-v1.0.pdf

VMware VCP-DW 2021 Exam Syllabus Topics:

SectionObjectives
Products and Solutions-Identify UEM + IDM components and sub-components (Enterprise System Connector, Secure EmailGateway, ENS, etc.)
-Differentiate and match use case with VMware products based on best practices
-Identify and describe VMware Disaster Recovery, HA, Scalability (UEM, IDM, Enterprise System Connector, Secure Email Gateway, etc.)
-Explain Workspace ONE intelligence, AirWatch SDK
Performance-tuning, Optimization, Upgrades
Troubleshooting and Repairing-Match logs to use cases
-Detect networking configuration issues (DNS, NTP, etc.)
-Identify Endpoint enrollment and management issues (connectivity)
-Identify End-user App Authentication issues
-Identify console administration issues
Administrative and Operational Tasks-Configure and manage device profiles for mobile and desktop endpoint OS (iOS, Android,Windows 10)
-Configure and manage certificate authority and certificate templates
-Manage Assignment Groups and Organization Groups
- Add and Manage Users and Admin groups (Basic, Directory)
-Add, assign, and manage applications
- Add, assign, and manage content
-Configure and manage email policies
- Configure and manage compliance policies for mobile and desktop endpoints
-Perform device management on device endpoints
-Add and Manage SaaS, Web Applications on VMware IDM
-Create reporting (UEM reporting, IDM reporting, Workspace ONE Intelligence)
-Manage user and Admin access on vIDM Console
-Add and manage conditional access, access policy in vIDM
-Manage authentication methods in vIDM (built-in IDP)
-Configure privacy and security controls
-Create automation (Workspace ONE Intelligence)
-Create reports and dashboards using Workspace ONE Intelligence
Planning and Designing
Architectures and Technologies-Differentiate and illustrate the differences between physical architecture and logical architecture
-Differentiate between cloud computing and on-prem EMM + Identity Access Management solutions
-Differentiate among OEM Providers
-Describe disaster recovery and high availability
-Describe and define Identity and Access Management Concepts
-Differentiate between traditional management and modern management (Windows 10)
-Explain authentication methods (2 factor authentication, Kerberos, Identity Bridging, SAML, SAML Transformation, Mobile SSO, etc.)
Installing, Configuring, and Setup-Identify infrastructure requirements (minimums, maximums, and recommended sizing requirements,OS version support, database versions, email infrastructure, directory services, etc.)
-Install and configure UEM components (ESC, ACC, IDM-C, UAG, SEG)
-Configure Edge Services (Tunnel and Content Gateway)
-Preliminary configuration of UEM environment
-Install and configure IDM components (native connectors, configure directories and IDPs)
-Configure Directory Services (users and groups)
-Configure APIs
-Configure Certificate Authority Integration
-Configure Mobile Email Management (PowerShell integration, SEG, G-Suite, Office 365, MicrosoftExchange)

Understanding functional and technical aspects of VMware Professional Workspace ONE Exam 2v0-61.20 Troubleshooting and Repairing

The following will be asked from you in the exam:

  • Identify End-user App Authentication issues
  • Identify and describe the enterprise integration and productivity components
  • Create and implement profiles, authentication policies, and role-based access controls
  • Create and explain environment group structures
  • Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
  • Configure Workspace ONE registration and activation
  • Enable the unified application catalog
  • Explain and issue device commands
  • Explain the integration of the Workspace ONE solution with directory services
  • Apply general troubleshooting techniques
  • Enroll and manage mobile devices and endpoints
  • Integrate with content resources and provision access
  • Explain the concept of the Digital Workspace and the Digital Workspace experience
  • Demonstrate end-user Workspace ONE portal configuration
  • Detect networking configuration issues (DNS, NTP, etc.)
  • Apply single sign-on and multifactor authentication
  • Identify and describe major components of the Workspace ONE solution
  • Implement unified endpoint management with Workspace ONE
  • Install, configure, and validate integrated components
  • Manage email configurations
  • Explain and analyze reporting and auditing
  • Identify console administration issues
  • Integrate with virtual desktop infrastructure (VMware Horizon® virtual desktops and applications)
  • Understand how to obtain logs and their use (productivity apps, auxiliary components)
  • Provision and secure applications
  • Identify authentication technologies used in Workspace ONE
  • Navigate the VMware Workspace ONE® UEM and the VMware Workspace ONE® Access™ consoles
  • Identify Endpoint enrollment and management issues (connectivity)

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