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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Customer requirement analysis - Value proposition and ROI analysis |
| Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview - Routing, queuing, and call handling |
| Unified Communications and Collaboration (UC&C) | 25% | - Avaya Equinox and Aura solutions - UC&C architecture and components - Integration with third-party applications - Collaboration tools and endpoints |
| Deployment and Management | 25% | - Administration, maintenance, and licensing - Security, compliance, and troubleshooting - Virtualization and survivability - Solution design and sizing |
| Avaya Team Engagement Solutions Overview | 20% | - Avaya portfolio and product offerings - Benefits and business value - Introduction to Avaya Team Engagement Solutions |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. Avaya Equinox 3. is a universal app and will support both iPhone and iPad.
Which two statements about upgrading from Avaya Communicator are true? (Choose two)
A) Avaya Communicator for iPad will upgrade to Avaya equinox 3.x for iOS.
B) Avaya Communicator 2.1 for iPhone will not upgrade to Avaya Equinox 3.x for iOS.
C) Avaya Communicator 2.1 for iPhone will upgrade to Avaya Equinox 3.x for iOS
D) Avaya Communicator for iPad will not upgrade to Avaya Equinox 3.x for iOS
2. You are having a discussion with your customer about survivability. At a branch that has only SIP devices they have deployed a survivable remote Communication Manager and Session Manager on Appliance Virtualization Platform. The customer wants to know what happens when the connection to the Avaya aura core is down.
What are two things you can tell the customer? (Choose two.)
A) The Survivable Remote Communication Manager provides feature functionality
B) The Core Communication Manager provides feature functionality
C) SIP telephones fail-over to the Core Session Manager.
D) SIP telephones fail-over to the Survivable Remote Session Manager.
E) Local SIP device cache provides feature functionality
3. When can Avaya Aura Web Gateway functionality be integrated in Avaya Equinox Management Software?
A) Only for TE deployments
B) Only for OTT deployments
C) In all cases
D) When Avaya Aura Web Gateway needs to be installed separately
4. Avaya Equinox mobile apps support two modes of operation for delivering presence: SIP Presence and CES (Client Enablement Services) Presence. SIP Presence removes a CES dependency for presence services.
If a system includes Session Manager, Presence Services and CES, which two statements describe the mobile app behavior? (Choose two)
A) If the SIP connection fails, but CES connection remains available, the app does not move to CES Presence
B) If the SIP connection fails, but CES connection remains available, the app moves to CES Presence
C) The mobile app must be manually configured to use SIP Presence
D) The mobile app will automatically default to SIP Presence
5. For Avaya One Cloud-Ready Now Proof of Concept Implementations, what do the UC bundles that are the foundation of a rate card model include?
A) Hardware, software usage only as a monthly recurring charge
B) Software usage only as a monthly recurring charge
C) Software usage, management only as a monthly recurring charge
D) Hardware, software usage, installation and management as a monthly recurring charge.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,D | Question # 3 Answer: C | Question # 4 Answer: A,C | Question # 5 Answer: D |

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