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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

A) Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
B) Only free purchases can be accessed.
C) All content can be accessed because previous group members are instantly charged for all purchase.
D) All group member purchases can still be accessed.
E) No content downloaded while part of a family group can be accessed

2. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

A) The iMac is unable to find a startup disk that contains boot files.
B) The source volume is damaged and cannot be read.
C) A RAM module is having trouble
D) The version of OS X is not compatible with the iMac hardware.

3. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Hold the Shift key at start up to Safe Boot.
B) Hold Command-S to enter single-user mode, then mo
C) Start the iMac to OS X Recovery and reinstall OS X
D) Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.

4. Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

A) Console
B) System Information
C) Disk Utility
D) Recovery Disk Assistant
E) Apple Diagnostics

5. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer cannot connect to any password-protected wireless networks.
B) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
C) A customer is having trouble sending and receiving Mail on a company wireless network.
D) A customer is experiencing slow speeds on a specific public Wi-Fi connection.

Solutions: