Exam Code: L5M9
Exam Name: Operations Management
Certification Provider: CIPS
Corresponding Certification: CIPS Level 5 Advanced Diploma in Procurement and Supply
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Over 51693+ Satisfied Customers

100% Money Back Guarantee

VCE4Plus has an unprecedented 99.6% first time pass rate among our customers. We're so confident of our products that we provide no hassle product exchange.

  • Best exam practice material
  • Three formats are optional
  • 10 years of excellence
  • 365 Days Free Updates
  • Learn anywhere, anytime
  • 100% Safe shopping experience

Having the high quality and efficiency

Our company deeply knows that product quality is very important, so we have been focusing on ensuring the development of a high quality of our L5M9 test torrent. All customers who have purchased our products have left deep impression on our L5M9 guide torrent. Of course, the customer not only has left deep impression on the high quality of our products but also the efficiency of our products. Our L5M9 exam questions can help you save much time, if you use our products, you just need to spend 20-30 hours on learning, and you will pass your exam successfully. What most important is that you can download our study materials about 5~10 minutes after you purchase.

We all known that most candidates will worry about the quality of our product, In order to guarantee quality of our study materials, all workers of our company are working together, just for a common goal, to produce a high-quality product; it is our L5M9 exam questions. If you purchase our L5M9 guide torrent, we can guarantee that we will provide you with quality products, reasonable price and professional after sales service. I think our L5M9 test torrent will be a better choice for you than other study materials.

DOWNLOAD DEMO

Having three versions to choose

We will provide you with three different versions of our L5M9 exam questions on our test platform. You have the opportunity to download the three different versions from our test platform. The three different versions of our L5M9 test torrent include the PDF version, the software version and the online version.

The three different versions will offer you same questions and answers, but they have different functions. According to your needs, you can choose any one version of our L5M9 guide torrent. For example, if you need to use our products in an offline state, you can choose the online version; if you want to try to simulate the real examination, you can choose the software. In a word, the three different versions of our L5M9 test torrent.

We have perfect service system after sale

As is known to us, perfect after-sales service for buyers is a very high value. Our L5M9 guide torrent not only has the high quality and efficiency but also the perfect service system after sale. If you decide to buy our L5M9 test torrent, we would like to offer you 24-hour online efficient service, you have the right to communicate with us without any worries at any time you need, and you will receive a reply, we are glad to answer your any question about our L5M9 guide torrent. You have the right to communicate with us by online contacts or by an email. The high quality and the perfect service system after sale of our L5M9 exam questions have been approbated by our local and international customers. So you can rest assured to buy.

CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Understand the improvement of operations management- Analyse quality management and improvement
  • 1. Statistical process control
  • 2. Quality management approaches (TQM, Six Sigma)
- Analyse operations improvement strategies
  • 1. Lean operations and waste reduction
  • 2. Benchmarking techniques
  • 3. Continuous improvement (Kaizen)
Understand the concept and scope of operations management- Critically assess the objectives and strategies of operations management
  • 1. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 2. The stages of development of operations strategy
  • 3. Top down and bottom up perspectives of operations strategy
  • 4. From implementing to supporting to driving strategy
  • 5. Order qualifying and order winning objectives
- Analyse the role and activities of operations management in organisations
  • 1. The extent of operations management in organisations
  • 2. Operations management in different types of organisations
  • 3. Definitions of operations and operations management
Understand the design of operations management systems- Analyse the design of processes and capacity
  • 1. Process types and layouts
  • 2. Capacity planning strategies
- Analyse the design of goods and services
  • 1. Product and service design considerations
  • 2. Design for sustainability and lifecycle
Understand planning and control in operations management- Analyse capacity planning and control
  • 1. Aggregate planning
  • 2. Scheduling techniques
- Analyse forecasting and demand management
  • 1. Demand management approaches
  • 2. Forecasting methods
- Analyse inventory planning and control
  • 1. Just-in-time and lean principles
  • 2. Inventory models and systems

CIPS Operations Management Sample Questions:

Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout

Which of the following will you put into box 6?

  • A. product layout
  • B. fixed-position layout
  • C. functional layout
  • D. cell layout
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

Which of the following is not a key stakeholder in the implementation of Six-Sigma?

  • A. customers
  • B. suppliers
  • C. processes
  • D. employees
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety

Which of the following will you put into box 1?

  • A. preventative maintenance
  • B. mixed maintenance
  • C. condition-based maintenance
  • D. run-to-breakdown maintenance
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

Little Joy Ltd is a large company with several functional departments. Below are details of four departments. For each, you must decide which functional area of the business the department is, as well as the SERVQUAL Gap that each Department Lead is concerned with.
Department 1: This department is concerned with the creation of products. The products are created in line with BS EN 716-1 and undergo vigorous tests before they leave the factory. Many customers are unaware of the additional costs of testing to BS EN 716-1 and complain about the price of this product line.
Department 2: Other departments of the business are internal customers of this functional area and approach the Department Lead when they require something to be bought. Often the internal customers have unrealistic expectations of the timescales involved in the process and the Department Lead spends a lot of time explaining lead times and logistics.
Department 3: This functional area creates the budgets for the company and emails these to the Department Leads at the beginning of every quarter. Due to the complexity of the documents, other functional areas of the business often don't understand the information provided.
Department 4: This area of the business is concerned with revenue, which has recently slumped. The Department Lead is conducting market surveys to find out the reason for this.
Complete the table below by listing the Functional Area of the business, and the corresponding SERVQUAL Gap.
Each response should only be used once: procurement, finance, sales, production, satisfaction gap, delivery gap, standards gap, communication gap.

Which of the following will you put into box 1?

  • A. finance
  • B. procurement
  • C. sales
  • D. production
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety

Which of the following will you put into box 4?

  • A. preventative maintenance
  • B. mixed maintenance
  • C. condition-based maintenance
  • D. run-to-breakdown maintenance
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).

1320 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

Thanks a million! The L5M9 practice test has helped me a lot in learning L5M9 course and also in passing the test.

Isidore

Isidore     4 star  

Hello, I am so glad to tell you that I have passed L5M9 exam.

Simona

Simona     4.5 star  

These L5M9 exam questions are sufficient enough for any exam candidate. I passed my L5M9 exam easily with them. Thanks for offering so valid L5M9 exam questions!

Hannah

Hannah     4 star  

All L5M9 exam questions are in the real exam. Thanks! I passed the exam with ease.

Kelly

Kelly     4 star  

Today i take part in L5M9 exam,the result let me exciting,thank you so much.

Madge

Madge     4.5 star  

Finally I got rigth dump with right answers. I recommended this to my all friends to get L5M9 exam questions only form VCE4Pluss with 100% passing gaurantee and excellent customer support.

Alan

Alan     4 star  

What I know is that you have to make sure that you get the right L5M9 study guides and dumps for prep. I would recommend that you use these latest dumps from VCE4Plus. They are valid. I just passed the exam.

Kevin

Kevin     4.5 star  

Passed with the Premium file with a 95%. There were a couple of new questions but most are the same so no problem.

Zenobia

Zenobia     4 star  

Recently,I am busy with my work,and at the same time, I am preparing for the L5M9 exam, with the help of L5M9 exam dumps, I feel more confident than ever and pass the exam successfully. Great!

Rock

Rock     4 star  

there are very high possibilities to pass exam. this dump is valid 100%. Passed today score 98%

Dawn

Dawn     4 star  

The L5M9 questions were easy because they came back to me from the work book.

Owen

Owen     4 star  

Plug and Play
I used to prefer proper training and learning through whole syllabus before any certification exam, but this time on the suggestion of one of my office colleagues I tried VCE4Plus .

Cecilia

Cecilia     5 star  

Thank God! I managed to pass the L5M9 exam accordingly with the help of L5M9 practice test and get the certification today. You are the best.

Julian

Julian     5 star  

Pass L5M9 one time. Very beautiful! It's certainly worth it.

Tobias

Tobias     5 star  

Your L5M9 practice questions are really very useful and so great.

Valentina

Valentina     4.5 star  

The price of the L5M9 is quite low but the quality is high. I passed L5M9 exam yesterday. Quite worthy to buy!

Grace

Grace     4 star  

VCE4Plus is a truly nice site.

Deirdre

Deirdre     4.5 star  

Very helpful!!! Highly recommended!
Won my dream Exam!

Amy

Amy     4.5 star  

Passed my L5M9 today! before planning for a party, i wanted to share one thing with you people and that thing is please do never miss to learn from the dumps of VCE4Plus for your exams. The VCE4Plus dumps are so good.

Doris

Doris     4 star  

There is no need of practicing more questions! These L5M9 exam questions are enough for you to pass the exam. I have passed the exam with good marks. Thanks!

Bartley

Bartley     4.5 star  

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

0
0
0
0

WHY CHOOSE US


365 Days Free Updates

Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.

Security & Privacy

We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.

Instant Download

After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.

Money Back Guarantee

Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.