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CompTIA JK0-U31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 15% | - Basic hardware and software troubleshooting - Green IT and sustainability practices - Preventive maintenance procedures |
| Topic 2: Software & Operating Systems | 20% | - Operating system concepts - Software installation and updates - File management and system utilities |
| Topic 3: Hardware | 20% | - Mobile devices and hardware interfaces - Storage and power systems - PC components and peripherals |
| Topic 4: Networking & Internet | 20% | - Internet connectivity and cloud concepts - Network types and components - IP addressing and protocols |
| Topic 5: Security | 20% | - Authentication and access control - Antivirus, firewall and data protection - Security threats and vulnerabilities |
| Topic 6: Operational Procedures | 5% | - Documentation and communication - Safety and environmental guidelines |
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