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IBM 000-586 Exam Syllabus Topics:

IBM Case Manager V5.1 Sample Questions:

1. Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?

A) Case Manager Client
B) Case Builder
C) FileNet Process Designer
D) Case Manager Administration Client

2. How do you configure who is allowed to create a case in a production environment?

A) In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the user.
B) In the Mashup Center Space Manager, using the Share function to include the user in the Edit List.
C) In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user.
D) In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog.

3. Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?

A) Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.
B) Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.
C) Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.
D) Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.

4. How are the instance of a case and its' associated content objects represented in Content Engine?

A) The case custom object, task objects, comment objects, and document objects.
B) The case folder object, task objects, comment objects, document objects, and audit history objects.
C) The case type object, case folder object, task objects, document objects, and comment objects.
D) The case folder object, task objects, task step objects, document objects, comment objects, and audit history objects.

5. A case worker would like to send an instant announcement to other case workers in the IBM Case Manager environment. How can this be done?

A) By creating a case with the announcement as a property.
B) By using the external email system.
C) By using the IBM Sametime integrated feature.
D) By adding a comment to the case.

Solutions: