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IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:

1. Which two components are Customer Replaceable Units (CRUs) on SureMark 2xR printers?

A) printhead
B) Light Path LEDs
C) main system card
D) paper feed mechanism

2. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?

A) recharge the printhead to extend its life
B) advise the store that paper will need to be changed in a register soon
C) advise the store when a worn ribbon is causing print quality problems
D) move printers from lanes with lower usage to wear-level their printers

3. What is Light-Path Management?

A) system for monitoring and diagnosing the printer
B) light system to load printer receipt paper
C) keyboard lighting system
D) high bright operator's display

4. Which SureMark 1NR product structure option allows simplified SureMark printer ordering?

A) 4610 cables can be ordered separately.
B) Power supplies used with existing printers can be reused.
C) Multiple existing models are replaced by one new model.
D) Covers can be easily changed.

Solutions: