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Nortel 920-464 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Integration | - Integration with external PSTN networks - IP telephony integration - SIP/VoIP configuration basics |
| System Programming and Feature Configuration | - Dial plan and numbering plan configuration - Voicemail and call routing setup - Telephony services configuration (lines, trunks, extensions) |
| BCM System Overview | - BCM product family architecture (BCM50, BCM200/400, BCM450) - System components and telephony concepts - Release differences and platform capabilities |
| Installation and Initial Configuration | - Initial IP configuration and access setup - Software provisioning and system startup - Hardware installation procedures |
| Maintenance and Troubleshooting | - System monitoring and diagnostics - Fault isolation and troubleshooting tools - Backup, restore, and upgrade procedures |
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