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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks needs to integrate Salesforce with an external ERP system to sync Order data in near real-time. What should the consultant recommend evaluating first?

A. Middleware/integration platform (e.g., MuleSoft) and API strategy
B. Chatter posts to notify ERP team
C. Manual CSV export/import daily

Question 2

In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward. Which strategy should a consultant recommend to address the VP's concern?

A. Create an average stage duration by Opportunity report.
B. Create a year over year sales by Account report.
C. Create a Historical Trending report.

Question 3

Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend?

A. Data Import Wizard
B. Third-party tool
C. Data Loader

Question 4

A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?

A. Validate the implementation.
B. Activate users in the system.
C. Obtain stakeholder sign-off.

Question 5

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality. What should the consultant do to fulfill this request?

A. Add the Einstein prediction column to the forecast list view.
B. Create a custom report type for Sales Cloud Einstein records.
C. Add a standard dashboard for Sales Cloud Einstein.

Solutions: