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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Upgrades | 15% | - Backup and restore procedures - Log management and monitoring tools - Software updates and system upgrades |
| Telephony & User Administration | 20% | - Voicemail and messaging setup - User, extension, and group configuration - Call routing, inbound/outbound rules |
| Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Alarm handling and system recovery - Fault isolation and diagnostic methods |
| Installation & Initial Configuration | 25% | - System setup and basic configuration - IP Office Manager installation and usage - License activation and feature enablement |
| IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Software editions and licensing model - Hardware platforms and control units |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. The Message Networking 3.1 system you just installed sends and receives messages successfully from the Modular Messaging for Exchange system but not from the Modular Messaging with Message Storage Server (MSS) system.
What is the most likely cause of the problem?
A) The firewall administrator has blocked the SNMP port.
B) The system has not been restarted since the configuration changes were made.
C) The firewall administrator has blocked port 25.
D) The license does not include the SMTP feature.
2. Modular Messaging (MM) 3.1 for Exchange has several diagnostic tools available for troubleshooting.
Which tool can be used to track the activities of a call while it is in progress?
A) Operation History Viewer in Live Mode
B) Operation History Viewer configured with default settings
C) Operation History Viewer configured with a date and time that starts at least one minute ago and extends one day in the future
D) Port Monitor
3. When upgrading a Message Networking (MN) server to release 3.1, you attempt to restore
the database from the CD-ROM backup. The restore fails.
Where do you go to read logs to determine why the restore failed?
A) Logs > Backup
B) Backup / Restore > Backup Attributes
C) Backup / Restore > Restore
D) Logs > Restore
4. Which software program controls the installation of the Modular Messaging Services using the Data Collection Tool (DCT) input file?
A) gvconfig.exe
B) asconfig.exe
C) setup.exe
D) miscm.exe
5. A Modular Messaging 3.1 for Exchange user in London, England, wants to use the Telephone User Interface to send a message to a Modular Messaging 1.1 for Exchange user in Los Angeles, California. The two locations share an Exchange Organization but the users are in different Voice Mail Domains.
How can this be accomplished?
A) The sender must address the message to the address of the recipient that represents the recipient on the Message Networking server.
B) This is not possible; the sender and recipient must be in the same Voice Mail Domain or the sender has to call the recipient.
C) The sender must address the message to the Numeric Address of the recipient.
D) The Octel Analog Networking connector must be installed and configured in Exchange.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |

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