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Facebook 600-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Engage and Moderate the Community | 29% | |
| Topic 2: Develop Community Strategies and Processes | 27% | |
| Topic 3: Define and Establish a Community | 8% | |
| Topic 4: Measure and Analyze Community Success | 20% | |
| Topic 5: Make Strategic Content Decisions | 16% |
Facebook Certified Community Manager Sample Questions:
There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.
What can the community manager do to help create connections between lonely parents?
- A. Host an online meeting room for members that remains open 24/7.
- B. Organize a week-long online summit to focus on helping overcome isolation.
- C. Publish a post asking members to provide their address in the comments.
- D. Create content encouraging offline gatherings, with graphics of local landmarks.
Correct Answer: D 🗳️
A community manager runs a group for a local rugby team. The group only allows current and former team members to join. A request from an 11-year-old player is declined. The player complains and claims that the community manager is discriminating against them.
What should the community manager do?
- A. Ignore the request on the basis that the membership criteria are well displayed
- B. Ask the community to vote on allowing others in the group
- C. Respond to the complaint with a link to Facebook Community Standards
- D. Allow the 11-year-old as a member of the group so that they do not report the group
Correct Answer: C 🗳️
A private institution that educates about political issues runs a public Facebook group to increase awareness of the importance of politics for young adults (ages 18-25). The goal is to promote healthy debate.
Which two strategies should its community manager implement to help achieve this goal? (Choose 2)
- A. Post applicable community guidelines and pin that post as an announcement.
- B. Mute members who repeatedly violate group rules.
- C. Tag members in every topic discussion to encourage them to comment.
- D. Use an analytics tool to determine which content is best to provide.
Correct Answer: A,D 🗳️
A community with a strong online and in-person offering received funding 12 months ago to grow and scale the community globally. To secure similar future funding opportunities and brand partnerships, the community manager needs to compile a report that shows that the community achieved its goals with the original funding.
Which data should the community manager include in this report?
- A. Compile insights that include dates, demographics of members across the community and growth numbers
- B. Share quotes and a detailed word cloud to illustrate key sentiments and powerful member recommendations
- C. Compile a set of community recommendations and testimonials with individual demographic information
- D. Show a graph that includes online and offline community membership growth numbers for the past 5 years
Correct Answer: A 🗳️
A small, local online community of 5,000 members is launching a major outreach project to double membership by the end of the year. The community is focused on physical activity and doesn't show preference for any age group or gender.
The community is based on Facebook and uses a group as the primary hub where people can connect.
What's the most efficient way for the community manager to expand local reach?
- A. Encourage the moderation team to comment more on the content
- B. Launch a referral program for current members to invite their neighbors to join the community
- C. Partner with a national newspaper and publish an article about the community
- D. Place targeted ads for potential members using fitness and wellness interest targeting
Correct Answer: B 🗳️
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