Exam Code: HP2-H32
Exam Name: Selling HP Client Virtualization Solutions Exam
Certification Provider: HP
Corresponding Certification: HP Sales
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HP HP2-H32 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Selling and Positioning- Customer requirements analysis
  • 1. Workforce mobility scenarios
    • 2. Security-driven desktop virtualization needs
      - Competitive positioning
      • 1. HP advantages in end-to-end VDI solutions
        • 2. Differentiation against PC-centric approaches
          Topic 2: HP Client Virtualization Portfolio- HP infrastructure offerings
          • 1. HP Moonshot and density-optimized computing
            • 2. Server and storage support for VDI
              - HP thin client solutions
              • 1. HP ThinPro and Windows-based thin clients
                • 2. Device management solutions
                  Topic 3: Client Virtualization Fundamentals- Business drivers
                  • 1. Security and compliance considerations
                    • 2. Cost reduction and centralized management
                      - Concepts of client virtualization
                      • 1. Hosted virtual desktops vs traditional desktops
                        • 2. VDI overview and use cases
                          Topic 4: Virtualization Ecosystem- Partner technologies
                          • 1. Citrix XenDesktop / XenApp positioning
                            • 2. VMware Horizon View integration

                              HP Selling HP Client Virtualization Solutions Sample Questions:

                              1. Your customer is in the manufacturing market sector and already has a client virtualization solution. Now they want to open a remote office where customer representatives access central applications using various devices. You recommend placing a group of HPt510thin clients to make it easy for them to work when they are in the office. The customer wants to know when, by whom, and how long each thin client is used to make decisions on future additions to the network infrastructure.
                              Which HP software tool do you recommend that they use?

                              A) HP TeamTalk
                              B) HP Velocity
                              C) HP Device Manager
                              D) HP Smart Zero Dual Core


                              2. What are the four key indicators to selling HP client virtualizalion?

                              A) reliable back up, high-speed computing, single location, and maximum uptime
                              B) branch offices, reliable backup, maximum storage, and high security
                              C) high-performance graphics and video, highly mobile workforce, document management needs, and need for reliable storage
                              D) high-performance remote computing, remote locations with shared access, high security, and high density PC solutions


                              3. If your customer has already chosen a software supplier, why should you find out who the supplier is?

                              A) To understand the type of thin clients to recommend based on software requirements
                              B) To understand whether the customer prefers wired or wireless connections
                              C) To understand whether the customer prefers a Citrix environment or a VMware environment
                              D) To understand how the customer does business and how much they can spend


                              4. Which business concern is common with call centers?

                              A) The need for as much computing power as possible
                              B) The need for strong security and assured compliance
                              C) The need for the mobility of wireless connections
                              D) The need to minimize disruptions


                              5. What is the first of three steps in the competitive sales process?

                              A) Developing a game plan
                              B) The competitor overview
                              C) Learning how the competitor sells
                              D) Learning about your customer


                              Solutions:

                              Question # 1
                              Answer: B
                              Question # 2
                              Answer: B
                              Question # 3
                              Answer: A
                              Question # 4
                              Answer: D
                              Question # 5
                              Answer: D

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