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Huawei H19-322 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consulting and Planning Services | 20% | - IT and cloud consulting services - Solution design and requirements analysis - Network consulting and planning |
| Topic 2: Overview of Huawei Enterprise Services | 20% | - Basic concepts and positioning of enterprise services - Huawei enterprise service portfolio overview - Service value and business models |
| Topic 3: Maintenance and Operation Services | 20% | - Technical support and maintenance levels - O&M optimization and managed services - Remote and on-site support services |
| Topic 4: Implementation and Integration Services | 25% | - Network deployment and integration - Project management and delivery standards - System migration and integration |
| Topic 5: Presales Solution Application | 15% | - Service solution proposal and quotation - Customer requirement analysis - Solution presentation and value communication |
Huawei HCSA-Presales-Enterprise Services V1.0 Sample Questions:
Question 1
IP network project service expansion when to introduce service sales is most appropriate
A. customer after bidding
B. After the client has established the project
C. customer is in the middle
D. customer's pre-project M {IM file)
Question 2
Co-Care Gold Maintenance Service _ The main responsibility for the delivery of some of the work items is the channel partner (> (multiple choice)
A. hardware support < 7-24*4H )
B. field hardware replacement ()
C. S-way support
D. Set up 1 Kang check ()
E. on-site problem handling ()
F. Service support plan and report|)
Question 3
Not in the data L1 total integration services to expand the point is
A. project is in the stage of I
B. Optimize the construction of dumplings (positive sulfonate case)
C. brand operation
D. tomb contest competition bidding guide
Question 4
Which of the following is not worthy of disaster recovery?
A. disaster recovery S training ()
B. disaster relief training
C. Disaster relief planning and design service
D. disaster relief implementation
Question 5
In the UniSTAR SCT, the "quote with the set of quotations" supports the quotation of W-type service items?
A. technical support service
B. set up the health check service
C. media retention book
D. training and certification services
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,D,E,F | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: A |
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