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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Delivery and Implementation | 16% | - Feature assessment: out-of-the-box vs custom - Solution validation and optimization - Integration and deployment best practices |
| Planning and Design | 60% | - Sprint planning and story prioritization - Design scalable product catalog and data model - Order capture, quoting and fulfillment design - Asset management and MACD flows - Migration strategy and data quality |
| Discovery | 24% | - Analyze requirements and constraints - Define KPIs and business objectives - Assess customer IT ecosystem and architecture |
Salesforce Communications Cloud Accredited Professional Sample Questions:
Question 1
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
A. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
B. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
C. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
D. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
Question 2
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
A. To validate if MACD works on migrated Assets.
B. To create inventory items to be used in subsequent MACD.
C. To validate the migrated assets data aligns with assets data model
D. To validate if decomposition works on migrated assets
Question 3
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
A. Identify the storage needs between data storage and file storage.
B. Analyze the storage usage of the existing legacy system
C. Calculate the file and data storage required based on required data volume and file attachment requirements.
D. Access the archiving strategy and determine how storage will be cleared though archiving.
E. Analyze an external data storage system for more cost effective data storage
Question 4
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
A. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
B. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
C. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
D. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
Question 5
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
B. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
C. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B | Question 3 Answer: B,C,D | Question 4 Answer: C | Question 5 Answer: D |

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