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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies and Best Practices | - Project Delivery
| |
| Analytics | 5% | - Reporting and Insights
|
| Integration and Data Management | 15% | - Data Handling
|
| Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Solution Design | 20% | - Architecture Design
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
A) Create a Program Engagement record and select each family's Household Account.
B) Create a Program Engagement record and select the head of each family's household for the Contact.
C) Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
D) Create a Program Cohort record for each family and select the Program on the record.
2. A nonprofit organization wants to record the most recent Opportunity close date on Contact records. The nonprofit organization expects the field on the Contact to be overwritten every time a new Opportunity meets the criteri a. Which feature should the consultant use to meet this requirement?
A) Roll-Up Summary Field
B) NPSP Customizable Rollups
C) Formula Field
D) AppExchange App
3. A nonprofit wants to run an enrollment report for its education classes.
Which Program Management Module object should the consultant use to build the report?
A) Program Engagement
B) Service Delivery
C) Program Cohort
D) Service
4. A consultant is using the Conversion Utility tool to convert an NPSP account model from One-to-One to Household.
Which manual action will the consultant need to take after the Conversion Utility tool runs successfully?
A) Move Tasks from the One-to-One Accounts to the new Household Accounts.
B) Select a Primary Contact for each Household Account.
C) Move Opportunities from the One-to-One Accounts to the new Household Accounts and Contacts.
D) Delete One-to-One account records.
5. A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
A) Create a picklist field that will display the categories based on the Total Gifts This Year field.
B) Set up NPSP Levels for the categories based on Total Gifts This Year.
C) Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |

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